Contact Us

Sales

New sales, maintenance, and support renewals.

(805) 964-6963 (press 2 for the Sales & Support, then press 1 for Sales )

8am-5pm PT (Monday-Friday, except US Federal Holidays)

Training

Course registrations, onsite training, and tutoring services.

(805) 964-6963 (press 2 for the Sales & Support, then press 2 for Training)

8am-4pm PT (Monday-Friday, except US Federal Holidays)

Technical Support

Questions related to software installation, downloads, and aceit.com website.

(805) 964-6963 (press 2 for the Sales & Support, then press 3 for Support) The voice mail system is actively monitored throughout our service hours. Voice mail is converted to text and entered into our ticket tracking system. Please include name, phone number, and contract information to receive support via voice mail.

8am-5pm EST

(Monday-Friday, except US Federal Holidays)

Corporate Headquarters

Tecolote Research Software Products & Services Group 420 S. Fairview Avenue, Suite 201 Goleta, CA 93117-3654

(805) 964-6963

FAQs #

Find answers about our products, training, and support.

Visit our FAQ page >
What's New #

Find out about the latest updates, improvements, and new features.

Read the latest >
eNewsletter #

Publication containing ACEIT tips, support alerts, upcoming classes, and more!

View the archive >
Request Trial #

Try an ACEIT evaluation version FREE for 60 days.

Get started >